How To Choose A Successful IT Management Provider

Many businesses use IT Management, ITM, Providers to optimize their technology. According to the Forbes Report, The State of IT Service Management, 56% of executives have found that ITSM is key to their cloud computing and big data initiatives. Finding the right fit for your organization can be a difficult process.


How IT Management Services Can Set Your Business Apart From The Competition

IT Management, ITM, Services can be used to develop a significant competitive advantage in today’s competitive market. ITM providers offer services that can greatly reduce costs and increase ROI, through infrastructure management, disaster recovery planning, and helpdesk support.

Your IT Department Shouldn’t Feel Threatened by Outsourcing the Helpdesk

The majority of businesses today rely heavily on technology, which requires a level of support that can rapidly resolve problems. Many still choose to manage their own IT support internally, but there is an increasing amount of businesses looking for an alternative. Outsourcing adds a team of representatives, which eases your end users frustration and your current IT staff’s workload. The benefits of outsourcing can be concerning to those currently working within an internal IT department. “Will I have a job if they choose to outsource?” is something we hear frequently. Many IT professionals find themselves feeling threatened by the idea of another company coming in to “do their job.” Truth is, in most cases, companies will choose to keep their current employees but rather than extending the department with new employees they will allocate funds to outsourcing.

4 Simple & Inexpensive Cybersecurity Tips

Cybersecurity is one of the largest threats an organization will face when it comes to the safety of their data. IBM recently sponsored the 11th Annual Cost of Data Breach Study conducted by the Ponemon Institute.  In their research they’ve found the average consolidated overall cost of a cybersecurity breach has risen to $4 million.  No matter… Continue reading 4 Simple & Inexpensive Cybersecurity Tips

Concerned With Compliance?

At Crossroads, we’re always trying to stay one step ahead of our clients and their needs. By focusing our awareness on current industry trends and issues, we can more fully assess the current and future needs of those we serve. Most recently, one issue we’ve seen deals with random checks from the Department of Health… Continue reading Concerned With Compliance?

The Why

In a TED Talk presentation by Simon Sinek, Apple’s marketing techniques are dissected. Sinek used a three-tier model to study the way the human brain processes information, and more importantly, marketing messages. This example teaches how to form an emotional connection with customers, and in turn, cultivate relationships with them. Sinek says “The goal isn’t… Continue reading The Why

State of Security

It’s the topic on every CIO’s lips at the moment: Cyber Security. With concepts like Big Data and Cloud Computing floating around, how can a Chief Information Officer feel secure with his information floating up in the tech sky? Without physical presence of information or infrastructure, IT managers may not feel at ease when it comes… Continue reading State of Security